Shipping policy

YDS – Your Daily Supplements

At YDS, we aim to process and deliver your orders as quickly and securely as possible. Please review our shipping policy below.

Shipping Provider

All orders are shipped using Royal Mail Tracked 24 within the United Kingdom.

Order Processing Time

Orders are processed within 1-2 working days. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a tracking number by email.

Delivery Timeframes

Royal Mail Tracked 24 aims to deliver within 24 hours of dispatch. Delivery times are estimates and not guaranteed.

Delays may occur due to weather, high demand, or courier issues outside our control.

Shipping Costs

Shipping costs are calculated at checkout. Any promotional or free shipping offers will be clearly displayed at checkout.

Shipping fees are non-refundable, except where required by law.

Delivery Address Responsibility

Please ensure that:

Your delivery address is correct and complete
Any access instructions are provided where necessary

YDS is not responsible for delays caused by incorrect or incomplete addresses or orders marked as delivered by Royal Mail but not received.

Missed or Lost Deliveries

If your order appears delayed or lost, use the tracking link provided.

We will assist with an investigation through Royal Mail where applicable. Claims for missing items must be made within 7 days of the expected delivery date.

Damaged Items in Transit

If your order arrives damaged, contact us within 48 hours of delivery. Provide clear photos of the damage and packaging.

Once verified, we will arrange a replacement or refund in line with our Refund & Return Policy.

International Shipping

At this time, YDS ships within the UK only. International shipping options may be introduced in the future.

Contact Us

If you have any questions about shipping, please contact:

Email: Connect@yourdailysupplements.co.uk

Website: YDS – Your Daily Supplements